3 Apr 2025 - XUV700 - Tow Bar Wiring Harness Modification
Dear Valued Mahindra Customer,
We are writing to inform you of an important safety recall regarding the tow bar wiring harness in your vehicle.
Issue and Precaution:
To ensure your safety while towing, we are introducing a modification to the wiring harness that will deactivate the Automatic Emergency Braking (AEB) system when a trailer is attached. This modification is necessary to avoid the activation of the AEB system while the trailer is connected, ensuring safe towing conditions.
Action Required:
We will be replacing the existing wiring harness with a new modified one, and we would like to assure you that this replacement will be performed at no cost to you.
In the meantime, we kindly request that you refrain from using your trailer until the modified wiring harness has been installed.
Booking Your Inspection:
Our team will be in touch with you shortly to schedule a convenient time for you to bring your vehicle in for the modification.
We sincerely apologise for any inconvenience this may cause and greatly appreciate your understanding and cooperation. If you have any questions or concerns in the meantime, please don’t hesitate to reach out to our customer service team at 0800 282 726 or email us at admin@mahindra.co.nz
Thank you for your prompt attention to this matter. We look forward to assisting you and ensuring your safety on the road.
24 Aug 2023 - XUV700 - Engine Wiring Loom
Dear Valued Mahindra Customer,
We hope this message finds you well. Your safety is our top priority, and we want to ensure that your Mahindra driving experience remains trouble-free. We have recently received important information from Mahindra India regarding a potential issue related to the position of the engine wiring loom in your Mahindra XUV700.
Issue and Precaution:
There is a possibility that the engine wiring loom in some Mahindra XUV7OO models may come into contact with a mount, which, due to vibrations, could result in chaffing of the loom. While there have been no reported cases of this issue in New Zealand so far, it is essential that we take preventive measures to guarantee your safety.
Action Required:
To address this matter, we kindly request you to have your vehicle inspected and the necessary precautionary modification made to the engine loom. This will ensure that such an issue cannot arise in the future. We have partnered with our Authorized Service Agents to carry out these inspections and modifications.
Booking Your Inspection:
To book an appointment for your vehicle inspection and the fitting of the loom kit, please contact your nearest Authorized Service Agent. To locate the nearest service agent, please visit our official website: www.mahindra.co.nz or call us on 0800 282 726 The list of service agents, along with their contact details, can be found there.
Your Safety Matters:
At Mahindra New Zealand, your safety and satisfaction are of utmost importance to us. We are committed to ensuring that your driving experience remains trouble-free and enjoyable now and in the future.
Get in Touch:
If you have any concerns or questions regarding this notice, please do not hesitate to reach out to us. We are here to address any queries you may have.
Thank you for your attention to this matter. We appreciate your prompt action in scheduling your vehicle inspection and modification. Your proactive approach contributes to maintaining the high standards of safety and quality that Mahindra stands for.
Drive safely and confidently with Mahindra.
